Privacy & Cookie Policy

Privacy Policy – Cloud Construct Limited

Business & Technology Centre, SB220
Telford Innovation Campus
Priorslee, Telford, Shropshire TF2 9NT

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users. In this policy, we explain how we will handle your personal data.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. How We Use Your Personal Data

2.1 In this section, we have set out:
– (a) the general categories of personal data that we may process;
– (b) the purposes for which we may process personal data; and
– (c) the legal bases of the processing.

2.2 We may process data about your use of our website and services (“usage data”). This may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and navigation paths. This data is processed to analyse use of the website and services.
Legal basis: Our legitimate interests – namely monitoring and improving our website and services.

2.3 We may process your account data (“account data”), including your name and email address, provided by you or your employer. This is used to operate our website, deliver services, ensure security, maintain backups, and communicate with you.
Legal basis: Our legitimate interests – namely the proper administration of our website and business.

2.4 We may process service data provided by you or your employer in the course of using our services. This is used to operate the website, provide services, ensure security, maintain backups, and communicate with you.
Legal basis: Our legitimate interests – namely the proper administration of our website and business.

2.5 We may process publication data you post on our website or through our services.
Legal basis: Our legitimate interests – namely enabling and administering publications on our website and services.

2.6 We may process enquiry data submitted regarding products or services.
Legal basis: Consent.

2.7 We may process transaction data relating to purchases of goods and services.
Legal basis: The performance of a contract between you and us and our legitimate interests – namely the proper administration of our website and business.

2.8 We may process notification data for the purpose of sending email updates and newsletters.
Legal basis: Consent.

2.9 We may process correspondence data including content and metadata of communications via our website or direct contact.
Legal basis: Our legitimate interests – namely the proper administration of our website and communications.

2.10 We may process any of your personal data where necessary for the establishment, exercise or defence of legal claims.
Legal basis: Our legitimate interests – namely the protection of our legal rights.

2.11 We may process publicly available business contact details (e.g. names, job titles, company email addresses) obtained from company websites or platforms such as LinkedIn for the purpose of highly targeted B2B marketing. This helps identify potential clients that align with our software development services, such as our expertise in HubSpot integrations.
Legal basis: Our legitimate interests – namely promoting and growing our business through direct and relevant professional engagement. We ensure that this data is only used where it is reasonable to expect such contact in a business context, and a clear opt-out is included in all communications.

2.12 We may also process your personal data where necessary for compliance with a legal obligation or to protect your vital interests or the vital interests of another person.

2.13 Please do not supply any other person’s personal data to us unless we have requested it.

3. Providing Your Personal Data to Others

3.1 We may disclose your personal data to members of our corporate group (subsidiaries, parent company) where reasonably necessary.

3.2 We may disclose your personal data to our insurers and/or professional advisers where reasonably necessary for the purposes of obtaining insurance, managing risk, legal advice, or handling legal disputes.

3.3 We may also disclose your personal data where required to do so by law or where necessary to protect your vital interests or the vital interests of another person.

4. Retaining and Deleting Personal Data

4.1 This section sets out our data retention policies and procedures, which are designed to help ensure compliance with our legal obligations.

4.2 Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose.

4.3 We may retain personal data where such retention is necessary for compliance with a legal obligation or in order to protect your vital interests or the vital interests of another person.

5. Amendments

5.1 We may update this policy by publishing a new version on our website.

5.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6. Your Rights

6.1 You have the following rights under UK data protection law:
– (a) The right to access;
– (b) The right to rectification;
– (c) The right to erasure;
– (d) The right to restrict processing;
– (e) The right to object to processing;
– (f) The right to data portability;
– (g) The right to complain to a supervisory authority (the Information Commissioner’s Office); and
– (h) The right to withdraw consent.

6.2 You may request confirmation of whether we process your personal data and access to that data. The first copy will be provided free of charge; additional copies may be subject to a reasonable fee.

Authorship and Source

This privacy policy was authored by Cloud Construct Limited, Business & Technology Centre, SB220, Telford Innovation Campus, Priorslee, Telford, Shropshire TF2 9NT. It reflects the company’s data protection practices in accordance with UK GDPR and other applicable data privacy laws.